The website IAO Trading Ltd.co.uk is provided to you by IAO Trading Ltd Publishing Ltd. Please read the following Terms and Conditions that serve as a legal agreement between IAO Trading Ltd and yourself in the use of this website. Responsibility for your account regarding confidentiality, password, purchasing and unauthorised access belongs with you. IAO Trading Ltd should be informed immediately of changes to your registered details. IAO Trading Ltd reserves the right to suspend or terminate accounts or access to its website.
All intellectual property rights in the design and layout of the Website and the material and information published on the pages of the Website, including, but not limited to, copyright and rights in registered and unregistered trademarks, are owned by or licensed to IAO Trading Ltd.
The content of this website is exclusively owned and controlled by IAO Trading Ltd and is protected by UK and international copyright laws.
You are not permitted to reproduce, adapt or store any party of its content in any medium, unless you have written permission from IAO Trading Ltd.
Photocopying of any IAO Trading Ltd product is strictly prohibited (unless stated otherwise). Our products are Excluded Titles under the provisions of the Copyright Licensing Agency – that is, no part of our published works may be copied whether a license issued by the CLA or other reproductive rights organisations is held or not. To report a case of illegal copying, send a message to email@example.com in complete confidence.
Your Magazine Subscription
For enquiries relating to magazine subscriptions or single-issue orders, please contact our customer service team using the details given on our subscriptions page.
Your subscription will start with the next available issue unless otherwise requested.
If you have not received a copy of your magazine that you have paid for as part of a subscription or a one-off purchase, please inform us within 2 months, and we will arrange to send out a replacement.
Should you wish to cancel your magazine subscription, please contact our customer service team. You will be refunded the value of any un-mailed issues within 30 days upon receipt of your cancellation.
Your IAO Trading Ltd Shop Order
Printed products ordered from shop.IAO Trading Ltd.co.uk (not including magazine subscriptions – please see “Your Magazine Subscription” above for magazine orders) should be dispatched within 7 days, subject to the availability of stock.
Should your book(s) not arrive after 14 working days however (UK only, please allow 3 weeks for delivery overseas), please inform us immediately by emailing firstname.lastname@example.org. You have one month to notify us of the non-delivery of your book order. After this time, you must pay for a replacement.
Ordered Goods for overseas delivery may be subject to import duties and taxes which are levied once the order has reached your country. Any such additional charges for customs clearance must be borne by you.
Digital downloads ordered from our shop (not including digital magazine subscriptions – please see “Your Account” above for magazine orders) will be sent automatically to the email address provided immediately upon receipt of payment.
You will have three attempts to download digital products before the download link expires.
If you do not receive the download, please check your junk folder before contacting us on email@example.com. You have seven days to notify us of the non-delivery of your digital order or any other technical problems. After this time, you must pay for a replacement.
Should you need to return a book or printed product, please contact firstname.lastname@example.org
Please note that IAO Trading Ltd will not accept returns except in the case of books damaged in transit or if a packing error has occurred during the fulfilment of your order. To report a damaged book, or a packing error, please contact us on email@example.com
Please contact us to find out the correct address for returns.
Please note that IAO Trading Ltd are unable to give refunds for digital downloads, since digital products cannot be returned.
Reliance on Information on this Site
Information published on this Site is intended solely for the purpose of providing general information and is not intended to amount to advice on which reliance should be placed. We do not warrant that any Materials are accurate or free from error and disclaim all liability and responsibility arising from any reliance placed on any content on this Site by any visitor to this Site or by anyone who may be informed of any of its contents.
You acknowledge that when using the Site you may be exposed to Contributions from a variety of sources and that we are not responsible for the content, truth, accuracy, usefulness or safety of such Contributions. We do not endorse any Contributions or any opinion, recommendation or advice expressed in any Contribution and we disclaim any and all liability in connection with such material.
We aim to update the Site regularly and may change the content at any time. We may suspend access to the Site, or close it indefinitely at any time at our sole discretion. The Materials may be out of date at any given time and we are under no obligation to update them.
Every care is taken to avoid mistakes but IAO Trading Ltd will not be liable for any loss or damage, consequential or otherwise, occasioned by error or late publication.
IAO Trading Ltd reserves the right to make changes to its publication schedules without notice.
IAO Trading Ltd endeavours to ensure that all pricing is correct at the time of publication, when displayed in marketing materials and on the website. We do however reserve the right to change prices without prior notice.
These conditions shall be governed and construed in accordance with the Laws of England.
Our registered address is IAO Trading Ltd and is registered at:
13 St Flora’s Road, Littlehampton, West Sussex BN17 6BD
Company Registration Number: 02651929